ClassCo Talking Caller ID Model 9900CW

This document was created from a tape recording. We have provided headings at the beginning of each section to facilitate navigation.

Instructions for ClassCo Talking Caller ID Model 9900CW

Please read this VoiceAnnounce 9900CW Talking Caller ID users guide carefully to become familiar with the product. The guide explains how to install and use your new talking caller ID.

Table of Contents

The contents of this document in order of sequence are:
Section 1, The contents, which is what you are listening to
right now. Section 2, The introduction.
Section 3, The installation of your 9900CW.
Section 4, 9900CW front view.
Section 5, Default idle position display.
Section 6, What does the VoiceAnnounce 9900CW do for me.
Section 7, Checking out your new VoiceAnnounce 9900CW.
Section 8, Review the call log.
Section 9, Other announcements.
Section 10, Record name.
Section 11, Review recorded names.
Section 12, Delete recorded names.
Section 13, Record an Out Going Message (OGM).
Section 14, Select OGM
Section 15, Adjusting Volume
Section 16, Special Features Menu
Section 17, Reset Feature
Section 18, Languge Selection
Section 19, Handset Feature
> Section 20, Message Beep Feature
Sedtion 21 Call Waiting Handset Feature
Section 22, Call Waiting Speaker Mute Feature
Section 23, Call Waiting Name Feature
Section 24, Conclusion
This concludes section 1, the review of contents. We now begin Section Two.

Section 2: Introduction.

Welcome to VoiceAnnounce 9900CW Talking Caller ID. VoiceAnnounce 9900CW talking caller ID screens calls and announces the caller's number or recorded name through a built in speaker, and displays the name and number of the calling party on the built in LCD display. It works in conjunction with your local telephone company's caller ID and call waiting ID. VoiceAnnounce 9900CW provides telephone security, freedom of movement, peace of mind, and the enhanced quality of home life you have always desired. Further, it provides more convenience to communicate effectively with loved ones, and other frequent callers.

Your talking caller id unit works with either the AC adapter included in the package, or with 4 AA alkaline batteries (which are not included). In either case, the programmed caller information is held in memory, even during power outages. This concludes section 2, Introduction. We now begin section 3.

Section 3: VoiceAnnounce 9900CW installation.

Before we begin, let's get orientated with the back of the caller ID unit where the phone jacks are located. Hold the unit so that the phone jacks are at the top of the unit and facing you. 1.) Connect a telephone line from the wall jack to the jack on the back of the caller ID unit marked "LINE". That is the jack on the extreme left hand side. Please pause the tape now and complete this first step.

2.) Connect your telephone to the jack marked "PHONE" on the back of the caller ID. That is the middle jack on the unit. Please pause the tape now and complete this step.

3.) If you are using an answering machine, connect that to the jack marked "ANS MACHINE" on the back of the caller ID. That is the jack on the extreme right of the unit. If you do not have an answering machine, or if your answering machine is installed in a different room of your house, you may disregard this step. Please pause the tape now and complete this step.

4.) Plug the transformer of the AC adapter into the electrical outlet on the wall. Next connect the small end of the AC adapter to the caller ID. The receptacle for the AC adapter can be found on the outer edge of the unit, at the top, above the phone jacks. Please pause the tape now and complete this step.

5.) If you wish to install batteries in the 9900CW, do so now. You will need 4 – Double A, alkaline batteries. Remove the battery compartment cover from the back of the unit by sliding the cover towards the bottom of the unit. With the back of the unit facing you and the phone jacks near the top of the unit, begin installing the batteries at the bottom of the compartment. The first battery will be installed with the positive side of the battery (the side with the bump) pointing to the left. The 2nd battery will be installed with the positive side of the battery pointing to the right. The 3rd battery will point to the left, and the 4th battery will point to the right. Re-install the battery cover. Please pause the tape now and complete this step.

This completes section 3, Installation. We now begin section 4.

Section 4: VoiceAnnounce 9900CW Front View.

Now let's get orientated with the front of the unit where the function keys are located. Hold the unit so that the 4 buttons are at the bottom of the unit and facing you. The left-most key is round and is marked "RECORD". The next key from the left is also round and is marked "MODE / DIAL". There is a long elliptical key on the right side of the unit. This is the review key and has 2 positions; left review, and right review. Above this elliptical key is a small round button marked "CLEAR"

The "REVIEW" key is used to review the names and numbers in the call log. The "RECORD" key is used to record a name to a number, or to record an out going message. The "CLEAR" key is used to delete numbers from the call log, or to delete recorded names. The "MODE / DIAL" key is used to dial back any number in the call log, and to step through 9 modes of operation. The modes of operation are in the following order; 1 Review calls
2 Review names
3 Review Out Going Message (referred to as OGM)
4 Enter Number
5 Record Name
6 Select Name
7 Record OGM
8 Select OGM
9 Adjust Volume
Each of these modes will be discussed in depth later.

Directly above the keys is the visual display LCD. The default display shows the current date and time, the number of new calls, and the number of total calls. When a call is received the display shows the date and time of the call, the telephone number calling in, and, if available, the name of the person calling.

This completes section 4, VoiceAnnounce 9900CW Front View. We now begin section 5

Section 5: Default Idle Position Display

When the unit is properly installed, the display should show "NEW CALLS 00" "TOTAL CALLS 00". When you first connect your new caller ID the date should read January 1 and the time will start at 12:00. The date and time will automatically be corrected when you receive your first caller ID telephone call. There is no option to manually set the date and time on the VoiceAnnounce 9900CW. You are now ready to receive calls on your new VoiceAnnounce 9900CW talking caller ID.

This completes section 5, Default Idle Position Display. We now begin section 6.

Section 6: What Does the VoiceAnnounce 9900CW do for me

The 9900CW allows you to screen incoming calls before you answer the phone.
It announces the 10-digit telephone number of the caller. It allows you to record names to be announced instead of the phone number on all future calls from individual callers.
Some of the other things the VoiceAnnounce 9900CW does for you is that it stores the name, number, date and time of the last 99 calls in the call log. It also allows you to review the call log for both visual display and audible announcement. The VoiceAnnounce 9900CW automatically deletes the oldest call from the call log when the call log is full and another call is received. Recorded names are not automatically deleted when the call log is full. To delete a recorded name, refer to section10.

This completes section 6, What Does the VoiceAnnounce 9900CW do for me. We now begin section 7.

Section 7: Checking Out Your New VoiceAnnounce 9900CW.

The first thing you should do is call a friend or relative in the area and ask them to call you back. Between the first and second ring, the 10-digit number that they are calling from will be announced, and the name and ten digit phone number will be displayed. When the call is completed, the name, number, date, and time of the call will be stored in the call log for latter review. Pause this tape and complete this step now.

This completes section 7, Checking Out Your New VoiceAnnounce 9900CW. We now begin section 8.

Section 8: Review the Call Log

The VoiceAnnounce 9900CW will store up to 99 call records in the call log. The calls will be stored in the order in which they were received. The caller ID information is stored in the call log as soon as it is received, even when you are away or chose not to answer a call. After you have received several calls, or when you return home from a brief absence, you may review the call log to see who called while you were away.

When reviewing calls, press the left review key to review from last call received to oldest. Press the right review key to review from the oldest call on call log to the newest call. To review calls visually, simply press and release the review keys repeatedly to scroll through the call log, and the caller ID information will be displayed on the LCD screen. To review calls audibly, press the "MODE" key once, to access the "REVIEW CALLS" mode. Then simply press and release the review keys repeatedly to scroll through the call log, and the caller ID information will be announced and displayed.

This completes section 8, Review the Call Log. We now begin section 9.

Section 9: Other Announcements.

When your VoiceAnnounce 9900CW announces "number blocked", the caller has invoked a service that prevents their number from being transmitted to you. When your VoiceAnnounce 9900CW announces "number unknown", the telephone company was unable to identify the caller. Quite often this means that it is a tele-marketer who is calling.

This completes section 9, Other Announcements. We now begin section 10.

Section 10: Recording a Name to a Number.

Your VoiceAnnounce 9900CW allows you to record up to 50 names to numbers. To record a name to a number, review the call log until you hear the number of the caller you wish to record a name to. Press and hold the "RECORD" key until you hear a single beep, then speak the name you want to record. When you are done speaking, release the "RECORD" key. The unit will beep twice, then replay the recording. For best recording results, bring the unit close to you and speak into the microphone, which is located directly below the review keys. From now on, when you receive a call from that number, you will hear only the recorded name. The normal caller ID information will still be displayed.

VoiceAnnounce 9900CW allows you to assign more than one number to the same name. To do this press the "MODE" key once, then repeatedly press the review key until you hear the number of the caller you would like to record a name to. Press the "MODE" key 5 more times. "SELECT NAME" will be displayed. Press the review keys repeatedly until you hear the name you want to record the number to. Press and release the "RECORD" key and the name will be programmed to that number.

This completes section 10, Recording a Name to a Number. We now begin section 11.

Section 11: Review Recorded Names.

To review names already recorded to numbers, press the "MODE" key twice and "REVIEW NAME" is displayed. Press either review key and caller's recorded name and number is announced.

This completes section 11, Review Recorded Names. We now begin section 12

Section 12: Delete a Recorded Name.

To delete a recorded name, press "MODE" key twice and "REVIEW NAME" is displayed. Press the review key and a caller's recorded name and number is announced. Select the recorded name you wish to delete. Press the "CLEAR" key quickly and the recorded name will be deleted from the memory. Be careful when you do this step because if you hold the "CLEAR" key for 2 seconds, all recorded names will be deleted from memory.

This completes section 12, Delete a Recorded Name. We now begin section 13.

Section 13: Record an Out Going Message (OGM)

To record an OGM, review the call log until the number you wish to attach a message to is announced over the speaker. Press the "MODE" key 6 times. "RECORD OGM" will be displayed. Select the type of OGM you wish to record by pressing and releasing the "REVIEW" key. Pressing the left "REVIEW" key once will select a 10 second permanent OGM. Pressing the left "REVIEW" key twice will select a 10 second temporary OGM. Once you have selected the type of OGM, press and hold the "RECORD" key until you hear 1 beep, then speak record your message. When you are done recording, release the "RECORD" key and the unit will play back the recording. The temporary OGM will be announced only once, then it will be automatically deleted. The permanent OGM will be announced each time that number calls in until you delete the message from memory.
To delete an OGM from memory, press the "MODE" key 3 times. "REVIEW OGM" will be displayed. Use the "REVIEW" key to review the OGM's in memory. When you hear the OGM you want to delete, quickly press and release the "CLEAR" key. Be careful when you do this step because if you hold the "CLEAR" key for 2 seconds, all of the OGM's will be deleted from memory.

This completes section 13, Record an Out Going Message. We now begin section 14.

Section 14: Selecting OGM

This option allows you to attach more than one number to an OGM. To do this, press the "MODE" key once. "REVIEW CALLS" will be displayed. Select the number that you would like to attach to an existing OGM. Press the "MODE" key 7 more times. "SELECT OGM" will be displayed. Press the right "REVIEW" key once to select permanent OGM, and twice to select temporary OGM. You will hear the unit play the OGM stored in that location. Press the "RECORD" key to program that number to that OGM.
If you attach more than one number to the temporary OGM, then that message will remain in the memory until each of the numbers assigned to it has heard the message. But each number will hear the message only once.

This completes section 14, Select OGM. We now begin section 15.

Section 15: Adjusting the Volume

To adjust the volume of the 9900CW Talking Caller ID, press the "MODE" key 9 times. The display will read "ADJUST VOLUME". Press and release the right "REVIEW" key to scroll through the different volume levels. The volume levels of the unit directly relate to the volume of the beep that is heard. A double beep indicates that the volume of the unit is off. Turning the volume off only means that you will not hear incoming calls over the speaker. You will still have volume from the speaker when reviewing the call log.

This completes section 15, Adjusting the Volume. We now begin section 16.

Section 16: Special Features Menu

To access the special features menu, press and hold the "MODE" key, press the "RECORD" key, then release both keys. You are now in the Special Features Menu. To advance through the menu items, press the "MODE" key once for each menu item. To toggle the feature on or off, press and release the "RECORD" key. One beep means that feature is on, and 2 beeps means that feature is off. You have approximately 15 seconds to activate a key before the display automatically reverts back to the default screen. The menu items are as follows;
1.) Reset
2.) English / Spanish
3.) Handset Feature
4.) Message Beep
5.) CW Handset
6.) CW Speaker
7.) CW Name
This completes section 16, Special Features Menu. We now begin section 17.

Section 17: Reset Feature

Upon first entering the Special Features Menu, you will immediately be in the "RESET" feature. Pressing the "RECORD" key at this time will reset the unit. By resetting the unit, you will delete anything in the memory, including the call log, recorded names, and recorded OGM's. All special features will be reset to factory defaults after a reset.

This completes section 17, Reset Feature. We now begin section 18.

Section 18: Language Selection

The English/Spanish feature allows you to chose what language the 9900CW will announce in.

This completes section 18, Language Selection. We now begin section 19.

Section 19: Handset Feature

The Handset feature works in conjunction with a cordless phone. This feature allows you to receive number of the calling party verbally over the handset of a cordless phone, when you are away from the 9900CW Talking Caller ID unit. When this feature is enabled, the phone will only ring once. At this point, you must pick up the phone (answer the phone), and the number of the calling party will be heard over the handset of the phone. If you choose to connect to the caller, simply "Flash" the phone and you will be connected to the caller. If you choose to ignore the caller, simply hang up the phone (turn the phone off) and the caller will then be allowed to go to voice mail (if you subscribe to this service) or an answering machine (if one is installed).

This completes section 19, Handset Feature. We now begin section 20.

Section 20: Message Beep Feature

The Message Beep, when enabled, will audibly alert you to the presence of voice mail (if you subscribe to this service), with a beep approximately every 4 seconds.

This completes section 20, Message Beep Feature. We now begin section 21.

Section 21: Call Waiting Handset Feature

The CW Handset feature allows you to receive call waiting caller ID information over the handset of the phone that is connected to the 9900CW Talking Caller ID unit. When enabled, the number or recorded name of the party calling on call waiting will be announced over the handset and will mute the first caller until the announcement is completed.

This completes section 21, Call Waiting Handset Feature. We now begin section 22.

Section 22: Call Waiting Speaker Mute Feature

The CW Speaker Mute feature allows you to choose whether call-waiting information will be announced over the speaker of the 9900CW Talking Caller ID unit. If CW Speaker Mute is "ON" then the speaker is muted (no volume from the unit). If CW Speaker Mute is "OFF" then the speaker is not muted (there will be volume from the unit).

This completes section 22, Call Waiting Speaker Mute Feature. We now begin section 23.

Section 23: Call Waiting Name Feature

When the CW Name feature is enabled ("ON") you will only hear call waiting information for those numbers that have been programmed into the memory of the unit. When this feature is disabled ("OFF") you will hear all calls on call waiting announced as either the 10 digit phone number, or the name recorded in memory.

This completes section 23, Call Waiting Name Feature. We now begin section 24.

Section 24: Conclusion

This concludes the 9900CW Talking Caller ID users guide. We hope you enjoy using the 9900CW. If you should experience problems with your unit, you may contact ClassCo at (603) 746-6500.

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Updated on ... November 21, 2006